service

4 Ways Poor Customer Service Is Ruining Your Brand Identity

Your brand consists of more than your logo, color scheme, and brand standards: It also includes your business values, your company’s personality, and the way you treat your customers. This article describes four ways a customer service slip-up can destroy … Read MoreRead More

VoloForce Fights Back Against Online Retailers With Real Cadence Technology

VoloForce, a business optimization firm dedicated to helping brands excel in real time, is making changes. The firm is opening a new office in London to continue its efforts of aiding brick-and-mortar stores in the fight against online retail with … Read MoreRead More